Al-Tijari Smart Machines

Al-Tijari is pleased to introduce one of the most innovative Smart Teller Machines (STM) for cash withdrawal and deposit, in addition to the banks Kiosk & Self Service machines that provides customers with an easy, convenient and secured way to access their banking profile as well as conduct an array of financial and non-financial services. 

Benefits of the STM

• Available in 6 languages (Arabic, English, Tagalog, Hindi, Persian, Urdu)
  
• Withdrawal in various denominations
  
• Easy and Secure to use
  
• Available around the clock 24/7
  
• Able to withdraw large amounts of money (cash money bricks) / Bulk Teller Machines – BTM
  
• Supports local K-net debit cards 

How to access the Smart Teller Machines (STM) – Withdrawal/Deposit

• CBK Mobile App “QR Code”
  
• Scan the barcode on the transaction slip

Pass the Debit Card through the near field communication reader (NFC)

• Insert the Debit card into the STM card reader
  
• PACI – Kuwait Mobile App (STM - Cash Deposit)

Features of the Smart Teller Machines (STM) – Withdrawal/Deposit

• Cash withdrawal/Deposit
  
• Cardless Cash withdrawal
  
• Balance Enquiries
  
• Change Pin (Debit / Prepaid)
  
• Fund transfers between CBK Accounts
  
• Kuwait Clearing Company (KCC) transfers
  
• IBAN Enquiry
  
• Mini Statement
  

How to access Kiosk & Self Service Machine:

• Civil ID/Debit Card
  
• CBK Mobile App “QR Code”
  
• PACI – Kuwait Mobile App (هويتي)

Features of the Kiosk & Self Service Machine:

• Update Civil ID
  
• KYC update
  
• Account/Term Deposits Opening
  
• ATM/POS Limit Amendment
  
• Loan Processing request
  
• Starlink Plus request
  
• Debit/Prepaid/Credit Card issuance
  
• Balance Certificates
  
• Liability & Clearing Certificate
  
• Set-up Standing Instructions
  
• Cash-Link Registration
  
• E-Service Registration
  
• Cheque book issuance
  
• Online limit amendment

How to access Bulk Teller Machines (BTM) – Withdrawal

1. Customer must initiate the withdrawal request via Self Service Machine
2. Obtain cash withdrawal approval from Customer Service Desk
3. Scan the barcode on the transaction slip
4. Enter the received OTP number to collect the money dispensed

NB. Bulk Teller Machines are currently located in Head Office – Mubarak Al Kabeer & Beirut Street Branch – Hawalli

Branches map where you can find our STMs:

https://www.cbk.com/Contact-Us/ATM--Branches-Network

Assistant & Support

For For further assistance and support, kindly contact us using any of the following channels:

• Al-Tijari Live Video Banking or WebChat through the Mobile Application or by visiting www.cbk.com
  
• Al-Tijari Contact Centre and Al-Tijari WhatsApp 1888225
  

Download Now…!

• For iOS, click here!
  
• For Android, click here!
  
• For Huawei, click here!

Working Hours

Sunday – Thursday  08:30 AM – 3:00 PM

Al Asimah (Capital)

• Head Office Branch  (Mubarak Al Khabeer Street)
  
• Khaldiya Branch
  
• Mansouriya Branch
  
• Al-Faiha Branch
  
• Sulaibikhat Branch
  
• West Shuwaikh Branch (Previously Vegetable Market)
  
• Ministry Complex Branch (from 08:30 am to 02:00 pm)

Hawalli

• Jabriya Branch (Individuals only)
  
• Salwa Branch
  
• Hawalli Beirut St Branch
  
• Al Salam Branch (Previously South Surra)
  
• Rumaithiya Branch

Farwaniya

• Farwaniya Branch
  
• Airport (Arrivals T1 from 08:00 am to 08:00 pm ) Branch
  
• Ardhiya Branch
  
• Al-Rai Branch
  
• Dahiyat Abdulla Mubarak Branch
  
• Andalus Branch
  
• Riggae  Labor Unit
  
• Al Rabia Branch
• Jleeb Alshyoukh Branch (Labor accounts only)
  
• Labor Unit (Dajeej) (Sunday - Wednesday 8:30 am - 7:00 pm, Thursday 8:30 am - 3:00 pm)

Mubarak Al Khabeer

• Sabah AlSalem Branch
  
• Al Messila Branch

Ahmadi

• East Ahmadi Branch
  
• Fahaheel Branch
  
• Hadiya Branch
  
• Sabahiya Branch
  
• Ali Sabah AlSalem Branch

Jahra

• Jahra  Branch
  
• Al Naeem Branch
• Saad Al Abdullah

Working Hours

Sunday - Wednesday  9:00 AM – 1:00 PM  / 5:00 PM - 7:00 PM
Thursday 9:00 AM - 1:00 PM

Branches

• Salmiya Branch
  
• Shuwaikh Branch
  
• 6 Ring Road Branch
  
• Sharq Branch (Ahmad Al Jaber)
  
• Ajyal Complex Branch (Fahaheel)
  
• Khaitan Branch
• Fahad Al Salem Street
• South Fahaheel
• Avenues Branch (Avenues Mall timings all weekdays 10:00 AM - 10:00 PM except Friday 4:00 pm - 10:00 pm)
• Airport (Arrival) 24/7

Working Hours

Sunday – Thursday  08:30 AM – 3:00 PM

Branches

• Mubarak Al-Kabir
  
• Fahad Al Salem Street
  
• Khaldiya
  
• Jabriya
  
• Mansouriya
  
• Al-Salam
  
• Faiha
  
• Farwaniya Coop
  
• Al-Andalus
  
• Al-Naeem
  
• Dahiyat Abdullah Almubarak
  
• Fahaheel
  
• East Ahmadi
  
• Rumaithiya
  
• Qurain
  
• Salwa

Working Hours

• Sunday – Thursday  08:30 AM – 3:00 PM
• Morning & Evening,  Sunday - Wednesday  9:00 AM -1:00 PM / 5:00 PM - 7:00 PM*
  
• Thursday 9:00 AM - 1:00 PM*

Branches

• Saad Al Abdullah (Fast Track Loan) 
• Khaitan (Fast Track Loan)*
  
• Ardhiya (Fast Track Loan)
  
• Salmiya (Fast Track Loan)*
  
• Sabah Al Salem (Fast Track Loan)
  
• Hadiya (Fast Track Loan)
  
• Fahad Al Salem Street*
  
• Sulaibikhat
  
• Khaldiya
  
• Shuwaikh*
  
• Jabriya
  
• Mansouriya
  
• Al-Salam
  
• Faiha
  
• Jahra
  
• Farwaniya Coop
  
• Al-Andalus
  
• Al-Naeem
  
• Al-Rabia
  
• Dahiyat Abdullah Al Mubarak
  
• Fahaheel*
  
• Sabahiya
  
• East Ahmadi
  
• Rumaithiya
  
• Qurain
  
• Salwa

Branches 

• Head Office Branch
  
• Airport (Arrivals T1 24/7) Branch
  
• Hawalli Beirut St Branch
  
• Jahra Branch
  
• Ajyal Complex Branch (Fahaheel)
  
• Salmiya Branch
• Khaitan Branch
• Fahad Al Salem Street
• 6th Ring Road

Working Hours

Sunday – Thursday  08:30 AM – 3:00 PM

Branches

• Dajeej ( 6Ring Road ) (Sunday - Wednesday 8:30 am - 7:00pm, Thursday 8:30 am - 3:00 pm).
  
• Riggae (Sunday - Wednesday 8:30 am - 7:00 pm, Thursday 8:30 am - 3:00 pm).
  
• Jleeb Alshyoukh
  
• South Fahaheel (Sunday - Thursday 8:00 am - 8:00 pm).

*To visit labor & Business unit book your appointment, Click here!

What services does AL Tijari offer to special needs customers?

AL-Tijari now has six (6) dedicated branches with the latest services to accommodate and facilitate banking for our customers with special needs. The services provided in these branches include:

• ATMs which have braille keyboards and earphones, enabling visually impaired customers to withdraw money and such ATMs have special branding and enclosures to ensure the physical wellbeing of our customers.
• Staff trained to provide services in sign language, for assisting impaired customers
• Wheelchair access to branches and wheelchairs availability(in all our dedicated branches)
• Reserved and clearly marked parking spaces

Which Al-Tijari branches cater to special needs customers?

We have six (6) branches with these specialized facilities, to cover all the governorates:

• Head office Branch- Mubarak AL Kabeer
• Al-Naeem Branch
• Al-Rabia Branch
• Fahaheel Branch
• Salwa Branch
• Sabah Al Salem Branch

For further assistance and support please contact us or text us through Al-Tijari WhatsApp service on 1888225 or via Al-Tijari instant WebChat via www.cbk.com

For further assistance and support please:

• Use live chat from CBK mobile app
  
• AL Tijari instant WebChat via www.cbk.com
  
• Contact the call centre at 1888225

Download CBK Mobile Now! to use convenience mobile branches locator and other services